The IT Business Operations function within Ervia Business Services is integral in providing operational, and customer focused IT services across Ervia. These services include Service Development & Delivery, Service Management & Operations, and IT Management (incl IT Performance and Financial Management) through a combination of in-house resources, and external service providers.
Reporting to the Head of IT Business Operations the IT Security Management Manager is responsible for ensuring the design, implementation, operations, and monitoring of security controls and capabilities, ensuring alignment to leading industry, legal and regulatory standards and requirements. The role includes managing a team responsible for the maintenance of existing systems and IT security infrastructure, security enhancements to new and existing solutions, day-to-day security operations, monitoring, and management, and IT security standards compliance and quality assurance. The role is key to embedding IT security practices across Ervia’s processes, procedures and culture and acts as a subject matter expert for all IT security delivery and operations issues across the enterprise. This role requires collaboration and sharing of IT team responsibilities within the Business Operations IT Management Team as required.